CORE VALUES

I – integrity, respect & teamwork
S – commitment to service and customer satisfaction
E – passion for excellence
R – resilience and innovation
V – shared beliefs & values to grow a community of PCOs helping PCOs
E – effective and impactful leadership in the industry

INTEGRITY, RESPECT FOR OUR PEOPLE & TEAMWORK
We believe in making decisions and taking actions that require adherence to moral, fair and ethical conduct. To promote trust, we have to be transparent in all business transactions and communications. We believe that we recognize our colleagues and members as individuals and are committed to nurturing their individual capabilities. We are committed to creating a work environment that encourages open communication, camaraderie and professional growth, and actively promoting equality, respect, synergy and diversity. We believe that with trust and respect for each other and unity in purpose, we will work toward our shared aspirations, transcending boundaries along functional and organizational lines

SERVICE AND CUSTOMER SATISFACTION
We believe that service to members, public and the environment is a prime reason for our existence. All our actions and decisions shall be motivated to public and good service.

PASSION FOR EXCELLENCE
We will constantly strive for excellence. We will be the best we can be and create value in everything we do. We will be proactive propelled by a sense of urgency, competitiveness and total dedication to results.

RESILIENCE AND INNOVATION
We will constantly seek creative ways to solve tough problems and adapt to changing conditions to ensure continual improvement to keep pace with the organizational and business landscapes that are always evolving. Setting trends and innovations, we will strive to be our customer’s preferred choice. They will choose our services above others because we provide them with services that exceed their expectations.

SHARED BELIEFS & VALUES
We will be propelled by our shared belief and values as PCOs helping PCOs. This mission in action is what engender trust and link our Association and its members. This is imprints the identity by which your organization is known throughout its community and business areas.

EFFECTIVE AND IMPACTFUL LEADERSHIP IN THE INDUSTRY
We believe that good leaders should always be guided by the principle of leadership by good example. We believe we will set good examples – individually to our co-PCOs and collectively as the industry leader emulated by other training institutions.

RESILIENCE AND INNOVATION
We will constantly seek creative ways to solve tough problems and adapt to changing conditions to ensure continual improvement to keep pace with the organizational and business landscapes that are always evolving. Setting trends and innovations, we will strive to be our customer’s preferred choice. They will choose our services above others because we provide them with services that exceed their expectations.

SHARED BELIEFS & VALUES
We will be propelled by our shared belief and values as PCOs helping PCOs. This mission in action is what engender trust and link our Association and its members. This is imprints the identity by which your organization is known throughout its community and business areas.

EFFECTIVE AND IMPACTFUL LEADERSHIP IN THE INDUSTRY
We believe that good leaders should always be guided by the principle of leadership by good example. We believe we will set good examples – individually to our co-PCOs and collectively as the industry leader emulated by other training institutions.